LAST UPDATED: JULY 21st, 2026

Introduction

This page ("Privacy Policy" or "Policy") provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we've put in place to protect the information that you store using Servigrow's ("Servigrow") services, including the services made available through this web site, and any other software or services offered by Servigrow in connection with such services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.

SMS / Text Messaging Communications

When you provide your phone number and opt in through one of our forms, you may receive SMS text messages from Servigrow, such as appointment reminders, lead and service follow-ups, account notifications, and — where you have separately consented — marketing messages about offers and updates.

Consent is not a condition of purchase. You are never required to agree to receive text messages in order to submit a form or use our Services.

Message frequency may vary. Message and data rates may apply.

Opt-out: You can cancel SMS messages at any time by replying STOP to any message. After you reply STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

Help: Reply HELP for assistance, or contact us using the details at the bottom of this Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

What information does Servigrow collect and store?

Personal Information. When expressing an interest in obtaining additional information about the Services or registering to use the Services, Servigrow requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (your "Personal Contact Information"). When purchasing the Services, Servigrow also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services ("Billing Information").

Data, Diagnostic & Login Information. Using Servigrow's Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, and user email IDs ("Data"). This information is stored and maintained on Servigrow's web site. If you run into technical errors while using the Services, Servigrow may request permission to obtain a crash report along with certain logging information documenting the error ("Diagnostic Information"), which may include your operating system version, hardware, browser version, and email address if provided. Certain login information is maintained in a cookie stored locally on your computer to streamline the login process ("Login Information").

Analytics Information. As you navigate Servigrow's website and use our Services, we may collect information through tools such as cookies and web beacons ("Website Navigational Information"), including standard browser information (browser type and language), your IP address, and the actions you take on the website (pages viewed and links clicked). Collectively, this is referred to as "Analytics Information."

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our sites and/or other sites on the internet. You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

Geo-Location Information. Servigrow does not collect information regarding your real-time geo-location while using the Services; however, it may do so in the future, and will request your permission before collecting such information.

What does Servigrow do with the information it collects?

Personal Contact Information – Used primarily to administer our Services and provide updates and product announcements. Per our Terms and Conditions, we may use some of your information for marketing purposes, as explained below.

Billing Information – Servigrow does not store Billing Information on its servers. We use our payment provider, Stripe (www.stripe.com), to store and process all payment-related transactions. See Stripe's privacy policy.

Data, Diagnostic and Login Information – Used solely to administer and improve our Services.

Analytics Information – May be used with services such as Google Analytics to monitor and analyze use of the Services, for technical administration, to increase functionality and user-friendliness, and to verify user authorization.

Sharing & Disclosure of Private Information

Third-Party Applications. Servigrow allows users to link their Data to third-party sites such as Facebook, Twitter, and LinkedIn, at the user's discretion. Servigrow is not responsible for how those third-party sites use such links.

Marketing and Publicity. Per our Terms and Conditions, you agree to permit Servigrow to identify you as a customer and to use your name and/or logo in Servigrow's website and marketing materials.

Sale of Personal Information. Servigrow does not sell, rent, or trade your private information to any third parties in any way.

Mobile / SMS Data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers and Business Partners. Servigrow may use trusted third-party companies and individuals to help provide, analyze, and improve the Services (including data storage, maintenance, database management, web analytics, payment processing, and feature improvement). These parties may access your information strictly to perform tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Personal Information. We may disclose non-private, aggregated, or otherwise non-personal information, such as usage statistics, at our discretion.

Our Use and Disclosure of Information

Servigrow will not disclose personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide about their own customers. We collect, store and process your personally identifiable information on servers located in the United States; due to internet routing, your information may pass through other countries in transit. We use the information we collect to:

Develop and deliver our services

Process your transactions

Provide customer service and manage your account

Improve our products, services and marketing

We provide access to personally identifiable information only to those who require it for these purposes. Servigrow will not sell or rent your personally identifiable information, and will not share it with third parties except in the limited circumstances described below:

We share information with service providers under contract who help with business operations such as payment and order processing, fraud investigation, bill collection, and information management and analytics. These parties are obligated to protect your information and are contractually prohibited from using it for any other purpose or sharing it further.

We disclose information when we, in good faith, believe it appropriate to cooperate in investigations of fraud or illegal activity, to investigate violations of our Terms, or to protect our rights and the safety of others.

We disclose information in response to a subpoena, warrant, court order, or other comparable legal process. Where the request concerns an identified subscriber, we will make reasonable efforts to contact the subscriber before providing information, though we cannot guarantee this in all cases.

We disclose information to your agent or legal representative (such as the holder of a power of attorney or an appointed guardian).

We share information with companies that provide public relations and marketing services for us, solely to customize, measure, and improve our products, services, and advertising. It will not be shared with third parties for their own marketing purposes.

If Servigrow merges with or is acquired by another company, the successor would have access to information maintained by Servigrow but would remain bound by this Privacy Policy until amended.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. If you wish to cancel your account or request that we no longer use your information, you may request deletion (handled by Servigrow's customer care team). After deletion, your Data will no longer be stored on our servers, though some data may persist for a limited period in backups.

Changes to This Privacy Policy

If we make material changes, we will notify you by email at the primary address in your account and/or post the changes on the website prior to them taking effect. You are responsible for keeping an active, deliverable email on file and for regularly reviewing this Policy. We reserve the right to modify this Policy at any time.

Your Rights (GDPR)

If you reside in the European Union, United Kingdom, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights over your Personal Data, including the right to access, rectify, erase, restrict, or object to processing, and the right to data portability. Servigrow processes Personal Data lawfully, fairly, and transparently; collects only what is required to deliver the Services; and retains it only as long as necessary. To exercise these rights, submit a request in writing using the contact details below.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by businesses with whom they have a relationship, and to request access to, restriction of, or deletion of their personal information. To exercise these rights, contact us using the details below.

Community

Our Services may include publicly accessible areas such as blogs, forums, and wikis. Any information you provide in these areas may be read, collected, and used by others, and may remain even after you cancel your account.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

Servigrow Attn: Privacy Officer 1228 N Conrad Ave SARASOTA, FL